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Solutions

Helping you make the right decision.

Citi Grid leverages IoT, AI, and data-driven insights to deliver innovative solutions across utilities, enterprize resource planning, edu-tech and fulfillment driving efficiency, sustainability, and smarter resource management for businesses and communities.

Industries

UTILITY MANAGEMENT

We offers an integrated utility management (hardware and software) ecosystem that leverages AI and IOT technologies to enhance accuracy, reliability, and transparency in utility billing, consumption and collection for diverse sectors.

Benefits of our integrated system include:

  • Better value per KWH through wallet based vending

  • Reduction in electricity usage through in app insights 

  • Better utility revenue collection 

  • Integrated view and control of all utilities on one dashboard

  • Electrical meters are bidirectional 

  • 25/7 support

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PLATFORM

Our Enterprise Resource Planning (ERP)  software systems comprehensively designed to integrate  with existing business cloud tools and manage core business processes across various departments in an organisation.

Benefits of our platform solutions include:

  • Streamlined Processes: Unified system for efficient ops.

  • Centralised Data: Accurate data for better decisions.

  • Task Automation: Simplifies billing and inventory.

  • Customization: Modules tailored to your needs.

  • Real-Time Insights: Instant reports and analytics.

  • Flexible Deployment: Cloud or on-premises.

  • User-Friendly: Intuitive interface.

  • Compliance: Built-in regulatory tools.

  • Cost Efficiency: Optimises resources.

  • Collaboration: Better team and partner communication.

  • Customer Management: Streamlined support service.

SUPPORT & FULFILMENT

Fulfillment and Support services ensure smooth onboarding, comprehensive training, and business outsourced solutions when needed. By providing real-time monitoring tools, prepaid, post paid, net billing  systems,  multi  channel communication channels , and  early warning systems to catch waste and fraud. 

 

 WeBill ensures users can optimize their utility management while enjoying an efficient and user-friendly experience.

Benefits Summary:

  • Onboarding & Training: Guided setup and practical training sessions.

  • 24/7 Technical Support: Always available for quick resolutions.

  • Billing Assistance: Answers to billing questions and payment support.

  • Real-Time Monitoring: Tools and alerts for usage tracking.

  • Account Management: Help with updates, subscriptions, and app issues.

  • Dispute Resolution: Mediation and documentation assistance.

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