Custom Platform Development
Integrated Business Processes and Automation
Centralises functions like , billing, inventory, customer support while ensuring efficient operations and automated workstreams.
Centralised Real-time Data and Reporting
Provides a single source of truth with real-time data and analytics for better collaboration and performance tracking.
White-label the platform with your brand for a seamless experience across internal teams, suppliers, and service providers, while managing user roles and access.
Scalability and Customisations
Effortlessly manage bulk broadcasts and your entire user base through a secure cloud system. Integrate & even collaborate with accounting, product suppliers, and more.
User Experience and Collaboration
CASE STUDY
Home Assist
At CITI GRID, we specialise in creating smart, efficient solutions that drive business success.
One of our solutions is ideal for appliance manufacturers efficiently manage offsite warranty claims, optimising technician coordination to control costs and enhance customer experience
1️⃣ Easy Logging Claims
-
Customers submit repair requests.
-
System verifies serial numbers and warranty coverage automatically based on your warranty guidelines
2️⃣ Smart Technician Assignment
-
Instantly allocate the nearest approved service provider.
-
Track service status in real-time.
3️⃣ Fast Warranty Approvals
-
Management reviews claims with photos and compliance checks.
-
Fraud prevention through controlled approval levels.
4️⃣ Effortless Repairs & Audits
-
Bookings, service tracking, and before/after comparisons ensure quality.
-
Monitor delays and resolve installation errors quickly.
5️⃣ Seamless Payments & Reporting
-
Automated invoice processing and remittance advice.
-
Power BI insights track trends, costs, and efficiency.
🚀 The result? Faster claim resolutions, fewer disputes, and optimised operations for long-term business success.
🔹 Let CITI GRID transform your business today! Contact us for a custom-built solution.
CASE STUDY
SWIFT MLS
We built SWIFT MLS a smart, collaborative multi-listing system designed to help real estate agents move properties faster, find more buyers, and unlock new revenue opportunities.
5 Key Benefits of SWIFT MLS:
1️⃣ Faster Property Sales
-
Agents can trade stock among themselves to reach more buyers quickly.
2️⃣ Smart Listing Management
-
Internal listings allow agents to share pricing strategies and sales tactics for better decision-making.
3️⃣ Market Insights at Your Fingertips
-
Stay ahead with new listings, discussion boards, and expired property alerts—all in one place.
4️⃣ Revenue Growth Opportunities
-
Agents can earn additional income through paid partnerships and adjacent revenue streams.
5️⃣ Seamless Collaboration & Networking
-
A centralised hub for real estate professionals to connect, share, and close deals efficiently.
🚀 The result? Faster sales, increased revenue, and a smarter way to manage real estate listings.
🔹 Let CITI GRID transform your industry with tailored digital solutions! Contact us today.
PLATFORM CLIENTS
We believe every client is a valuable long-term partner.